VBOS provides all the tools needed for successful wireline operations, prepaid or postpaid, local, long distance, or dedicated. VBOS acquires the orders, checks the credit, provisions the orders, downloads and rates the CDR’s, bills one-time chargers or amounts, recurring, and usage charges, and automatically helps collect the revenues.
VBOS has tools that automate much of the process in its Automation Central. Work Flows are easily set up in its order workflow tool. Follow up of customer items, trouble tickets, alarms, and overdue items are easily handled in the VBOS Productivity Center.